Frequently Asked Questions
What is Wembean?
Wembean provides automated tools and reliable services for various educational websites. Our goal is to offer these services at the most affordable rates, with instant delivery and a strong focus on customer satisfaction. We provide efficient and customizable solutions tailored to each user’s needs.
Is Wembean affiliated with the platforms it supports?
No. Wembean is an independent service and is not affiliated, associated, authorized, endorsed by, or in any way officially connected with any of the third-party platforms for which our tools are designed. Please refer to our Terms of Service for more details.
What's the difference between Premium and the Free Chrome Extension?
The paid Premium plans grant access to our full suite of tools with advanced features like full automation, anti-detection technology, intelligent timing controls, and detailed statistics. The free version of our Chrome Extension offers basic functionality for supported sites but lacks these advanced automation and customization features.
How does Instant Delivery work?
Once you create an account and your payment is approved, your Premium access is typically updated instantly (within seconds) via our automated system, allowing you to use the features right away.
What payment methods do you accept?
We accept various secure payment methods through Stripe, including all major Credit Cards and Apple Pay. Available options may depend on your region.
What is your refund policy?
All purchases are final. Due to the nature of digital goods and instant delivery, Wembean does not offer refunds once a purchase is completed. We encourage you to try the free Chrome Extension first to ensure our product meets your needs before purchasing.
Is using Wembean safe or detectable?
Our premium products include features like "Anti-Detection Technology" and intelligent simulation specifically designed to mimic human behavior and reduce risk. However, using any third-party tool with online platforms carries inherent risks. Wembean does not condone academic dishonesty. You are solely responsible for complying with your school's policies and the terms of each respective platform. Misuse may lead to consequences for which Wembean is not liable. Please see our Terms of Service.
How do I get help or support?
We offer support via email at support@wembean.com. For the fastest response, we recommend joining our official Discord server, where you can get live support (24/7) and interact with the community.
How do I install the Chrome Extension?
You can get the free Chrome Extension from the Chrome Web Store. Simply click the link on our homepage, follow the standard installation process, and you'll be ready to go.